SHIPPING & DELIVERY INFORMATION
At Kaws Official, we are committed to providing a safe, secure, and reliable shipping experience for all our customers. Please review our shipping and delivery policies below to ensure a smooth and compliant order process.
Our Shipping Promise
- Discreet & Secure Packaging:
All orders are shipped in tamper-resistant, odor-proof, and unmarked packaging to protect your privacy and comply with federal regulations. - Trackable Delivery:
Every shipment includes tracking so you can monitor your order from dispatch to delivery. - Estimated Shipping Times:
- Standard processing time: 1–3 business days.
- Estimated delivery: 3–5 business days after shipping confirmation.
- Free Shipping:
Enjoy free shipping on all orders over $250.
DELIVERY REQUIREMENTS
- Age Verification:
Cannabis products can only be delivered to individuals who are at least 19 years old. A valid government-issued photo ID must be presented at the time of delivery. If the recipient appears under 25, identification will be required for age verification. - Signature Required:
All cannabis deliveries require an adult signature upon receipt. Orders cannot be left unattended or delivered to a P.O. box. - Delivery Address:
Deliveries are made only to the address specified at checkout. Please ensure your address is accurate to avoid delays or failed deliveries. - Delivery Hours:
Deliveries are made during business hours and in accordance with local regulations. Some areas may have restrictions on delivery times; we will notify you if your order is affected.
Important Notes
- Order Limits:
Orders are subject to legal quantity limits. For recreational cannabis, the maximum is 30 grams per shipment, in line with federal and provincial regulations. - Geographic Restrictions:
We currently ship only within regions where cannabis delivery is permitted by law. Orders placed for restricted areas will be canceled and refunded. - Failed Deliveries:
If delivery is unsuccessful (e.g., age cannot be verified or no adult is present), your order will be returned to our facility. We will contact you to arrange a redelivery or refund, minus shipping costs. - Customer Support:
For any questions or concerns regarding your shipment, please contact our support team. We are here to help ensure your order arrives safely and on time.
Thank you for choosing Kaws Official. We appreciate your trust and are dedicated to delivering premium cannabis products with care and compliance.
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