Welcome to the Contact Us page at Kaws Official!
We’re here to help you with any questions or concerns about our premium THC products, including Kaws Rocks, Kaws Kones, Kaws Bar, Kaws THC Syrup and accessories.
Whether you need assistance with an order or have inquiries about our products, we’ve got you covered.
How to Reach Us
We understand that sometimes you need to chat with us directly.
Here’s how you can get in touch:
Email Us
For any questions, feedback, or support, drop us an email at:
sales@kawsofficial.com or kawsofficialshop@gmail.com
We aim to respond within 24-48 hours.
Call Us
Prefer to talk? Give us a call at:
Phone Number: (***) ***-****
Address: For inquiries, please contact us online or via email. Our administrative hub is located in New York.
Shipping Partners
Shipping From Multiple Warehouse Locations
Our customer service team is ready to assist you during business hours.
Frequently Asked Questions
What should I do if I have a problem with my order?
If you encounter any issues with your order, reach out to us as soon as possible.
We’re here to help resolve any problems quickly.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information.
You can use this to monitor your shipment’s progress.
Do you offer free shipping?
Absolutely! We provide free shipping on all orders over $250.
This way, you can enjoy our products without worrying about extra costs.
Can I change my order after it’s been placed?
If you need to make changes, contact us immediately.
Once an order is processed, we may not be able to accommodate changes.
What if I receive a damaged product?
If your product arrives damaged, please notify us within 48 hours of delivery.
We’ll work with you to resolve the issue, whether it’s a replacement or a refund.